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Resolved Connection Lost

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Aracnofobia

Youngster
Joined
May 29, 2018
Messages
3
Total likes
3
Hi, i have 8 hors trying to login on silver server and ever say me connection lost, but i can enter on gold server, i restar all my conecctions, reinstall the game, and idk i need to play, maybe are my connection but not is, i give my account a my sister in another country and she can enter whit my character on silver server... someone can help me whit this please?
Sin título.png
 

MightyKuriboh

Newbie Trainer
PRO Member
Donator
Joined
Feb 18, 2018
Messages
53
Total likes
5
Age
24
Plz blurr your password now people are gonna try hacking into your account.
 

Fluffles

Former Staff
Former Staff
Joined
May 10, 2018
Messages
7,110
Total likes
841
Location
Candyland
Hi, i have 8 hors trying to login on silver server and ever say me connection lost, but i can enter on gold server, i restar all my conecctions, reinstall the game, and idk i need to play, maybe are my connection but not is, i give my account a my sister in another country and she can enter whit my character on silver server... someone can help me whit this please? View attachment 54538
Hi there. Sorry for the inconvenience. Could you please try to restart your router or internet connection? Also, please check with the following questions.
▪︎ Are you using Proxy?
Try not using it, and then test again

▪︎ Are you trying to play at home/work/school?
Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post
You could also use a VPN although you should check you're allowed first.
 

Aracnofobia

Youngster
Joined
May 29, 2018
Messages
3
Total likes
3
Hi there. Sorry for the inconvenience. Could you please try to restart your router or internet connection? Also, please check with the following questions.
Hi i dont use proxy or vpn, i ever play in my house and this mornig i can enter, but later bigining this problem, and its in all my computers and android dispositives, i can enter on silver server, only let me enter on gold, and i use my sister account and i cant enter on silver server...
 

Fluffles

Former Staff
Former Staff
Joined
May 10, 2018
Messages
7,110
Total likes
841
Location
Candyland
Hi i dont use proxy or vpn, i ever play in my house and this mornig i can enter, but later bigining this problem, and its in all my computers and android dispositives, i can enter on silver server, only let me enter on gold, and i use my sister account and i cant enter on silver server...
Hi there. Could you please try to use a VPN? This should allow you to enter the server.

Let me know if you need anything else.
 

Assassin

Youngster
Joined
May 16, 2019
Messages
1
Total likes
0
Connection to server Silver is bad allways lost 20-30 time per day . while server Gold is very good . but now how to play when i donate for item in Silver but just can play in Gold . You must fix this please !
 
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