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How to make a Legitimate/Valid Auction, according to Trade Rules

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Logan

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Trade feature is one of the most important parts of an MMO. In PRO, we do not have an Auction House yet and that makes the life of Traders and Trade Moderators harder. I know that Trade Rules are complicated, but they were published after long and concentraded thinking by T-Mods. In addition, the latest Rules about Auctions were implemented, because of the injustice we faced in some cases and the great advantage Sellers had compared to Buyers. After a long experience in Trade related cases and because some users do not follow the protocol, I know that some cases will fall under a loophole. ONLY T-Mod team judgement will come and give a solution, after discussing it as a Team, for the most fair and justified decision. Instead of dismissing responsibilities and do nothing, but just punish, T-Mod team shall find the best possible solution. In every poorly handled auction, one user at least will be disappointed after the outcome.

This thread, aims to guide the Community to the right direction, regarding Auction handling and participating. This is the rule regarding auctions:
  • 12. In auctions, the auctioneer should respect PRO's Auction Rules*, using Auction Template, announce the item(s)/pokemon(s) being auctioned, call and acknowledge bids made, and announce the winner, said rules should be respected.
Detailed Auction Rules:
  1. Auctions cannot be cancelled once started.(Starting Price was met or starting point time is on.)
  2. All auctioneers shall use the Auction Template in order to start a valid auction:
    • Pokemon/Item being auctioned:
    • Starting price/point:
    • Ending point:
    • Insta Price: Optional. You can change your insta price anytime, except if it was met.
    • Available payments: f.e. Pokedollars+CC=250k/280k/300k
    • Minimum raise: Optional, but if set, cannot be changed.
    [*]
  3. If the auction receives a bid during the last 15 minutes, the ending point is delayed to +15 minutes from that bid, until someone being the c.o. for 15minutes wins.
    (Example: Auction ends on 17:00. If any user bids at 16:46, the auction will end when the clock turns 17:01 and not 17:00. If another user bids at 17:00, the auction will end when the clock turns 17:15 and not 17:01 and so on.)
  4. Insta Price shall be announced in public. Insta Price is not negotiable, by possible bidders. Breaking those principles, will lead any insta price/insta bid to be voided.
  5. Auction ends, when the forum clock turns to the ending point's time.
    (Example:An auction started at 00:00 and will last 24 hours. Last acceptable bid will be at 23:59 and not 00:00(except if Auction Rule #3 shall be enforced.)
Also, Trade Rule #14 will be enforced if the seller violated the rules and didn't sell to the rightful winner of the auction:
  • 14. If a Pokemon was sold unfairly to any user other than the original winner it will be forcefully moved to the rightful owner of the auction, whatsoever.
ANNOUNCING AUCTIONS
Required Template of a valid auction:
  • Pokemon/Item being auctioned:
  • Starting price/point:
  • Ending point:
  • (Insta Price if you want to announce one, else you can do it during auction): You can change your insta price anytime, except if it was met.
  • Available payments: f.e. Pokedollars+CC=250k/280k/300k
  • Minimum raise:
Let's get to analyze each one.

POKEMON/ITEM BEING AUCTIONED
Here you should have the screenshot of the Pokemon or Information of the items in auction.

STARTING PRICE
Here you should have the MINIMUM acceptable price. When this price is met, your auction is started. Also, you can choose to start auctioning your Pokemon without adding a starting price, but adding a starting point.
Example: Auction's starting point is the time this thread was posted(without having a starting price).

ENDING POINT
You must have an ending point. You cannot continue the auction for ever. You have to announce the ending point, exactly as you have to do with starting point. You cannot change the ending point after the auction started, unless you just implement/change the insta price.
CAUTION(!) : If we want to be clear, we have specify what time exactly we would finish an auction. If your auction states that the end will come 24 after the starting price is met and the starting price was is met 00:00, then the auction will finish when the clock turns 00:00 again. This is the normal countdown, all count downs around the world work like this and we will handle it like this.

(INSTA PRICE IF YOU WANT TO ANNOUNCE ONE, ELSE YOU CAN DO IT DURING AUCTION)
It is at seller's discretion to have an insta price before the auction starts, to implement it during auction is active or simply, to never implement an insta price. Although, if seller announces an insta price and the insta price is met sooner or later, you cannot take it back. In EVERY auction, the insta price has to be announced in public and not PMs. Regarding forum auctions with announced insta price, if you receive the insta offer online and not as a forum post, you have to upload on your Forums auction thread, the screenshot of the buyer offering the insta price, before you trade the pokemon.
Suggestion: Prefer to offer the insta price on forums, instead of online. We can only track the trade logs, the time on public chats and the time on forums.
Example: If you offer an insta price online, the seller is late to post it on forums and before he posts it, another bidder offered the insta price in Forums, how we can know who offered first? In such cases, even if the user online bidded first, the Pokemon should be forcefully moved to the user who bidded on forums.

AVAILABLE PAYMENTS
Here you can insert the acceptable payments for your Auction. Can be any item, as long as you set its price in Pokedollars and of course it can be Pokedollars. Pokemon trading is not available, since we can't know the exact price for each one and as a result, we can't have a fair rule before the auction starts.

MINIMUM RAISE
Here you can put the minimum acceptable raise. Every single future bid, shall be c.o. + minimum raise price. Offers that do not respect this rule are considered invalid.

AUCTION RULES
Due to the latest Trade rule #12 revamp, all auctions shall have the same rules and respect PRO Trade rules. Auctions cannot be cancelled once started and as counter-measure for sniping, if the auction receives a bid during the last 15 minutes, the ending point is delayed to +15 minutes from that bid, until someone being the c.o. for 15minutes wins.


HANDLING AUCTIONS

According the the rule #12, seller shall respect the rules of the auction,call and acknowledging bids made, and announce the winner. That means that EVERY OFFER has to receive a reply of acknowledge, the seller has to be really careful with the time left while announcing it(I have seen decades of times, seller's false deadline announcement) and of course, announcing the rightful winner.
If the insta is met or the auction time reached the end, you cannot continue with "last calls", "bid war". These things are just unfair ways for sellers to get more money.

CAUTION(!)-EXAMPLE OF ONLINE AUCTION
You can still start an online auction and follow all the rules above. Always you need to announce the starting point and the ending point of your auction, BEFORE you start it.

Regarding online auctions, every message in trade chat displaying c.o./b.o. is counted as an auction, regardless if poorly made or no. In these cases, even if almost every single rule of Auctions is violated, the first who wil come in agreement with the seller, is the rightful owner and as a result, the rule #14 will be applied.

Example of poor auction(1): Wts [Pokemon1] pm offers b.o./c.o. 100k.-----No ending point, no acknowledge/announcement of the c.o.
Example of poorly handled auction(2): Wts[Pokemon1] s.o. 100k-----No ending point
Example of poorly handled auction(3):Wts[Pokemon1] pm offers----> Then receiving pms with offers and starting using the highest offer to get more money like: Your highest offer between 5 pm's was 200k, then pm the other 4 users that someone offered 200k, then get the offer of 200k and post it to the other 4 people etc.-----No ending point, putting users in an endless bid war. In such occasions, the first to have an agreement with the seller, will get the Pokemon after enforcing the #14 Trade Rule.

Situations like these examples, cause a huge mess that Trade Moderator are ready to solve. Always, some users will not be happy with the handling, since they loose the Pokemon. But i say again, in such occasions there will be always at least one unhappy user. Going hard over Trade Moderators for spending hours over a poor auction to get a fair outcome, is not a solution. Giving healthy feedback to improve our Trade environment and Trade Moderators is always welcomed.

Example of perfect auction(1): Wts[Pokemon1] s.o. 100k, insta price 500k, auction will end 10 minutes after the s.o. is met.
Example of perfect auction(2):Wts[Pokemon2] s.o. 100k, insta price 500k, minimum raise 50k, auction end 10 minutes after s.o. is met.

CAUTION(!)-Be sure to have ALWAYS the evidence of a b.o./c.o. We have always a way to find out if an offer is valid or misleading/deceiving or even attempted/successful Scam.

Auction Rules were revamped on 24/05/2019, from Logan and Tigerous, with the valuable feedback and approval of Management and Admins. We take Community's feedback under consideration and for a long time we were thinking a way to make Auction Rules more fair. We hope that we find a way to have all users the maximum satisfied until we have the Auction House.
We are opened to feedback. If you have something to suggest of give feedback for this guide or found any mistake after the Auction Rules revamp, post here. If you have questions over this guide or anything trade related we will gladly answer them here or here if you want a private place to complain.

I hope this guide will be helpful for Community and makes majority to understand how Trade Moderators handle auctions.

Kind regards,
Logan


Credits to: Tigerous, Salt, Hercules for all their work regarding auctions and auctions rules.
Credits to: Epiales, Equilibrium for giving feedback from player-staff perspective.
 
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